I. Plants Shipping
1. Plants are sent in a package unplanted, i.e. without pots and substrate, packed in wet wipes in ZIP bags. If you do not have the opportunity to prepare your own growing substrate and container in advance, it is possible to arrange to order the substrate and containers for growing.
2. Packages with live plants are usually sent on Monday to Wednesday, so they will arrive at the customer during the given working week (for orders within Czech Republic and Slovakia). Plants are packed so that they can survive in the package for several days or weeks without any problems.
3. Depending on the size and weight of the package, orders are sent within the Czech Republic and Slovakia either by the recommended delivery service operated by Czech Post or by the Packeta company to its pickup points. To the rest of EU countries the plants are sent by recommended delivery service operated by Czech Post.
4. All orders are processed and shipped upon receipt of payment to the seller's bank account IBAN: CZ24 3030 0000 0032 7232 2015, BIC / Swift: AIRACZPP or money transfer within PayPal service to the seller's PayPal account: petersflytraps.
II. Shipping costs within the Czech Republic
Standard packgage max weight 5kg:
Czech Post: 160kč including packing fee
Packeta pickup point: 100kč including packing fee
Packeta home delivery: 140kč including packing fee
Oversized packgage max weight 15kg:
Czech Post: 250kč including packing fee
Packeta pickup point: 150kč including packing fee
Packeta home delivery: 180kč including packing fee
III. Shipping costs to Slovakia and the rest of EU countries
Standard packgage max weight 5kg:
Czech Post EU: 10€ including packing fee
Packeta pickup points in Slovakia: 5€ including packing fee
Packeta home delivery in Slovakia: 8€ including packing fee
Oversized packgage max weight 15kg:
Czech Post EU: 15€ including packing fee
Packeta pickup points in Slovakia: 8€ including packing fee
Packeta home delivery in Slovakia: 12€ including packing fee
IV. Personal collection of the order
1. There is an option of direct collection of the ordered plants, which is gentler for the plants. In this case the plants are delivered planted in a flower pot unless different agreement. When personally handing over the plants or collecting them at the seller's registered address, payments are made in cash.
2. Personal collection in Žerotín: The order can be collected at the seller's registered address in Žerotín, only after prior arrangement. Personal collection in Žerotín is usually possible both on working days and at weekends. Payment is only possible in cash or by immediate payment to the seller's bank account.
3. Personal collection in Prague: Only for orders worth over 500 CZK. For Prague customers, there is an option of collecting the order in person in Prague 10 near the EUROPARK shopping center in Štěrboholy. Pick-ups in Prague are usually possible on Mondays, Wednesdays and Thursdays. The customer will receive detailed information about pick-up in Prague after ordering. Payment in cash only.
V. Payment
Payment is possible within the following methods:
- to the seller's bank account: Peter Janata, IBAN: CZ24 3030 0000 0032 7232 2015, BIC / Swift: AIRACZPP
- to the seller's PayPal account: petersflytraps
- in cash upon personal collection