Frequently Asked Questions

Simply browse the plants catalogue, add your desired Venus flytraps to the cart, and kindly proceed to checkout. I will confirm availability and send you the next steps via email including payment instructions.

Payment options include bank transfer and PayPal. Details will be provided after order confirmation.

I currently ship to the Czech Republic, Slovakia, and the rest of EU. If you are outside these regions, feel free to contact me for possible shipping options.

Shipping costs depend on your location and the number of plants ordered. I will include the shipping price in the order confirmation email.

Payment options include bank transfer and PayPal. Details will be provided after order confirmation.

Orders are typically processed during weekends and shipped on Mondays - Tuesdays. Delivery times vary by destination but generally for Czech/Slovakia orders it takes 1-3 days after dispatch and for the rest of EU it usually takes 1 - 7 days. You will receive a tracking number once your order ships.

If you experience any delays or issues with your order, please contact me immediately with your order number. I will work with the shipping carrier to resolve the issue as quickly as possible.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use it to track your shipment progress.

Please contact me immediately if you need to cancel or modify your order. Once your order has been processed and shipped, I may not be able to make any changes.

If you need to change the delivery address, please contact me immediately after placing your order. I may be able to update it before the order is shipped.

All plants are shipped healthy and well-packed to ensure safe delivery. Some minor stress from shipping is normal, but they will recover quickly with proper care.

Place it in bright light, use distilled or rainwater, and keep the soil moist but not waterlogged. Avoid feeding immediately after shipping to let the plant acclimate.

I use a mix of peat moss, perlite and silica sand to create a well-draining soil that mimics their natural habitat. In general peat moss and perlite might be enough.

Yes, Venus flytraps require a dormancy period during the winter months. Place them in a cool (but not freezing) location with reduced watering. They will naturally slow down growth during this time.

Venus flytraps can capture their own prey, typically insects. However, if grown indoors, they may benefit from occasional feeding with small insects like flies or ants. Avoid overfeeding as it can stress the plant.

Blackening of traps is a natural part of the plants growth cycle. Trim off dead or blackened traps to encourage new growth. Ensure proper care conditions to prevent further issues.

Venus flytraps may not close if they are not stimulated properly or if they are too full from previous feedings. Ensure the traps are being triggered by an appropriate insect or gentle touch. Also, environmental stress like poor lighting or temperature can affect their ability to function properly. There are also cultivars of Venus flytraps which do not close their traps.

Yes, Venus flytraps can be grown indoors with adequate sunlight. Ensure they receive 12-16 hours of bright, indirect sunlight, or use artificial grow lights if natural sunlight is insufficient.

Pruning is optional but can help keep your Venus flytrap healthy. Trim off any dead or blackened traps to promote new growth and maintain a tidy appearance.

It is best to avoid tap water, as it often contains minerals that can harm your plant. Use distilled water, rainwater, or purified water instead.