Question 1

How do I place an order?

Accepted Answer

Simply browse the plants catalogue, add your desired Venus flytraps to the cart, and kindly proceed to checkout. I will confirm availability and send you the next steps via email including payment instructions.

Question 2

What payment methods do you accept?

Accepted Answer

Payment options include bank transfer and PayPal. Details will be provided after order confirmation.

Question 3

Where do you ship to?

Accepted Answer

I currently ship to the Czech Republic, Slovakia, and the rest of EU. If you are outside these regions, feel free to contact me for possible shipping options.

Question 4

What are the shipping costs?

Accepted Answer

Shipping costs depend on your location and the number of plants ordered. I will include the shipping price in the order confirmation email.

Question 5

How long will it take for my order to arrive?

Accepted Answer

Orders are typically processed during weekends and shipped on Mondays - Tuesdays. Delivery times vary by destination but generally for Czech/Slovakia orders it takes 1-3 days after dispatch and for the rest of EU it usually takes 1 - 7 days. You will receive a tracking number once your order ships.

Question 6

What should I do if my order is delayed or lost in transit?

Accepted Answer

If you experience any delays or issues with your order, please contact me immediately with your order number. I will work with the shipping carrier to resolve the issue as quickly as possible.

Question 7

Can I track my order?

Accepted Answer

Yes, once your order has been shipped, you will receive a tracking number via email. You can use it to track your shipment progress.

Question 8

Can I cancel or modify my order after it has been placed?

Accepted Answer

Please contact me immediately if you need to cancel or modify your order. Once your order has been processed and shipped, I may not be able to make any changes.

Question 9

Can I change the delivery address after placing my order?

Accepted Answer

If you need to change the delivery address, please contact me immediately after placing your order. I may be able to update it before the order is shipped.

Question 10

What condition will the plants arrive in?

Accepted Answer

All plants are shipped healthy and well-packed to ensure safe delivery. Some minor stress from shipping is normal, but they will recover quickly with proper care.

Question 11

How should I care for my Venus flytrap after delivery?

Accepted Answer

Place it in bright light, use distilled or rainwater, and keep the soil moist but not waterlogged. Avoid feeding immediately after shipping to let the plant acclimate.

Question 12

What type of soil should I use for Venus flytraps?

Accepted Answer

I use a mix of peat moss, perlite and silica sand to create a well-draining soil that mimics their natural habitat. In general peat moss and perlite might be enough.

Question 13

Do Venus flytraps need to hibernate?

Accepted Answer

Yes, Venus flytraps require a dormancy period during the winter months. Place them in a cool (but not freezing) location with reduced watering. They will naturally slow down growth during this time.

Question 14

How often should I feed my Venus flytrap?

Accepted Answer

Venus flytraps can capture their own prey, typically insects. However, if grown indoors, they may benefit from occasional feeding with small insects like flies or ants. Avoid overfeeding as it can stress the plant.

Question 15

What should I do if my Venus flytrap turns black?

Accepted Answer

Blackening of traps is a natural part of the plants growth cycle. Trim off dead or blackened traps to encourage new growth. Ensure proper care conditions to prevent further issues.

Question 16

Why is my Venus flytrap not closing?

Accepted Answer

Venus flytraps may not close if they are not stimulated properly or if they are too full from previous feedings. Ensure the traps are being triggered by an appropriate insect or gentle touch. Also, environmental stress like poor lighting or temperature can affect their ability to function properly. There are also cultivars of Venus flytraps which do not close their traps.

Question 17

Can Venus flytraps be grown indoors?

Accepted Answer

Yes, Venus flytraps can be grown indoors with adequate sunlight. Ensure they receive 12-16 hours of bright, indirect sunlight, or use artificial grow lights if natural sunlight is insufficient.

Question 18

Do I need to prune my Venus flytrap?

Accepted Answer

Pruning is optional but can help keep your Venus flytrap healthy. Trim off any dead or blackened traps to promote new growth and maintain a tidy appearance.

Question 19

Can I use tap water for my Venus flytrap?

Accepted Answer

It is best to avoid tap water, as it often contains minerals that can harm your plant. Use distilled water, rainwater, or purified water instead.

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